Brisbane Store Closure - Ex-Cyclone Alfred

As a precautionary measure, our Brisbane showroom will be closed on Thursday, March 6th, Friday, March 7th, and Monday, March 10th due to ex-Cyclone Alfred. We aim to reopen as soon as conditions allow and will provide updates as soon as possible based on local conditions.

During this temporary closure, we will be unable to process in-store sales, purchases, or collections of precious metals. However, our team remains available to assist with any inquiries during business hours via email at [email protected], and our web store remains available 24/7. Additionally, deliveries from our Brisbane office will be temporarily paused. However, please rest assured that all precious metals remain securely stored. We sincerely apologise for any inconvenience this may cause. 

Melbourne Office & Online Trading

Our Melbourne office remains unaffected and will continue to operate as usual, Monday – Friday, 9 AM – 4 PM, except on the Labour Day ublic holiday (Monday, March 10th), when it will be closed.

For those wishing to trade during this period, the Ainslie Bullion online store remains available 24/7, and the Ainslie Crypto online store remains available during business hours, allowing clients to:

• Browse our full range of investment products
• Buy and sell precious metals and crypto
• Monitor holdings and portfolio valuations

Contact Us

If you have any questions regarding our operating hours or would like to discuss investment opportunities, please reach out to an Ainslie customer service consultant.

Ainslie Bullion
1800 246 754 or via email at [email protected].

Ainslie Crypto
1800 246 754 or via email at [email protected]

On behalf of the Ainslie team, we appreciate your understanding and hope you stay safe. We look forward to resuming normal operations as soon as possible.