Operations Manager (Bullion & Crypto)
This position joins the Leadership Team, reports directly to the CEO of the business and heads Ainslie Bullion & Crypto Melbourne operations.
With the support of the Assistant Manager, you will be responsible for the management of the Customer Service Consultants, Inventory Manager, and Reception.
The Operations Manager ensures operational procedures for customer service, treasury and dispatch are in place and adhered to minimising risk and errors... and takes ultimate responsibility for sales, stock control and product innovation, ensuring sufficient supply of the right product, appropriately priced and marketed, and converted via a high performance customer focussed team to maximise commercial returns for the business as a whole.
The position will work closely with others in the Leadership Team to collectively work to maximise commercial outcomes for the Group.